Privacy Policy

FitStatic inc. values your privacy and understands the importance of protecting your personal information. Therefore, this Privacy Policy provides information about our privacy practices. “Personal information” means, unless otherwise defined by applicable law, any information about, that identifies, that relates to, that is linked to or associated with, or that is reasonably linkable to or reasonably capable of being associated with an identified or identifiable individual. For clarity, this Privacy Policy does not apply to our employees, job applicants, and independent contractors.

By visiting the websites located at www.fitstatic.com and mobile applications which link to this Privacy Policy (collectively, “Sites”) or using the products or services offered through this Site, you agree to this Privacy Policy, as it may be amended from time to time. This Privacy Policy is incorporated into the Terms of Use for this Site.

Information We Collect

We collect information through the sources described below.

Information You Provide to Us. We collect personal information and non-personal information from you (such as your name, address, email address, phone number, credit card number, date of birth, accommodation requests, race, and military or veteran status) when you:

  • Register or create an account on our Site;
  • Call us;
  • Purchase and use our products or services;
  • Provide or send us messages, documents, and other files and content in the course of your use of our products or services;
  • Enter sweepstakes or other promotions;
  • Submit online forms or testimonials and respond to surveys or questionnaires;
  • Register for or attend events we host, sponsor, or participate in; or
  • When you provide us information by other means.

Information from Third Parties.

We may collect personal and non-personal information about you (such as your name, email address, username) from third parties with whom we have a business relationship (such as our organizational customers, organizations that we have marketing agreements with, resellers, licensees, franchisees, and service providers and other vendors who provide lead generation services).

We may receive information about you from our users who refer you to us and from affiliates for the purpose of conducting surveys.

We may obtain personal and non-personal information from publicly and commercially available sources, including organizers of events you may attend.

Information Collected Automatically.

We collect information (such as your IP address, machine ID, your browser type, cookies, the referring website address, and operating system) from your browser when you visit our Site.

We, our service providers and other vendors, and our affiliates and third parties may use tracking technologies such as cookies to collect information about your online interactions with our Site and our emails.

We collect information when you purchase or use our products and services (such as when we record online sessions or presentations, and track the exercises and training that you take online).

We automatically record calls to our call center.

How We Use Information

We may use your personal information to:

  • Provide you with and personalize our products and services;
  • Create and manage your account, process your orders, and provide you customer service;
  • Maintain our internal records, comply with legal requirements, and otherwise manage our business;
  • Send you newsletters and advertisements and otherwise correspond with you about products, services, events, and other organizations that we think may interest you or, if an organizational customer arranged for your participation in our programs, send you newsletters and otherwise correspond with you about our products, services, and events that we think may interest you;
  • Ask for your reviews and testimonials and send you surveys and questionnaires;
  • Include as content in our products and services and marketing materials if you have provided permission;
  • Administer sweepstakes and other promotions;
  • Develop and display content and advertising tailored to your interests on our Site and other sites, provide our advertisements to you when you visit other sites, and analyze the effectiveness of our advertisements or, if an organizational customer arranged for your participation in our programs, develop and display content tailored to your interests on our Site;
  • Perform research and analysis about your use of or interest in our products and services, the products or services offered by others, and our Site, and develop new products and services (unless an organizational customer arranged for your participation in our programs);
  • Detect, prevent, or investigate illegal activity or misuse of our products or services and enforce our legal rights; and
  • Perform functions as otherwise described to you at the time of collection.

We may use non-personal information for any lawful purpose.

Third Parties to whom We Disclose Information

We may disclose your information to third parties as described below. We do not disclose your personal information to third parties for their direct marketing purposes. For clarity, we do not disclose the information that you provide to us when you opt in to receive marketing text messages to third parties for their own marketing purposes.

Organizations and Persons who Arrange for Your Participation in Our Programs

We work with outside organizations to provide programs such as group sessions and customized workout programs. Your organization may arrange for your participation in these programs and negotiate a special price or trial offer, or purchase (or subsidize) products or services on your behalf. We may disclose your personal and non-personal information that we collect through your participation in these programs (such as participation rates or recordings of online sessions, comments you leave in post-session surveys, and details regarding your usage of our programs) to the organization arranging for your access to these programs. If you use a promotion code at our Site to create an account or add products or services, we may let the source of that promotion code know that you used that code.

Service Providers and Other Vendors

We may disclose your personal information to our service providers and other vendors, such as those who provide tools for communicating and exchanging information with customers, help us manage our relationships with customers, process transactions (including providing payment options), license content to us, provide instruction, produce and deliver materials to customers, help us market our products and services, provide tools for online forms and surveys, analyze online activity, provide online hosting and storage services, and otherwise help deliver our products and services and operate our business.

Affiliates

We may disclose your personal information to our subsidiaries.

Legally Compelled Disclosures and Safety

We may disclose personal information when compelled to do so by government authorities or otherwise as required or permitted by law, such as to respond to court orders and subpoenas. We may also disclose personal information to protect the safety of others and when we have reason to believe that someone is causing injury to or interfering with our rights or property or the rights or property of others.

Business Transfer

If we or all or a portion of our business is acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation or liquidation, personal information may be included in the transferred assets.

Authorized Disclosure

We may disclose your personal information to third parties when you authorize the disclosure.

Non-Personal Information

We may disclose non-personal Information to any third party for any lawful purpose.

Your Access to Information

If you have an account with us, you may review and correct the information that is accessible to you under the settings for your account on our Site 

Opting Out of Promotional Correspondence

You may elect not to receive promotional correspondence from us. If you have an account with us, you may make this request under the settings for your account by indicating which correspondence you would like to receive. You can also send an e-mail to info@fitstatic.com. In this e-mail, please say whether: (i) you would like to opt out of receiving all e-mail promotional correspondence from us in general or (ii) if you would only like to opt out of certain of our e-newsletters or correspondence and if so which ones or (iii) you would like to opt out of receiving SMS or text messages. You may also opt out of our promotional e-mails by clicking on an opt-out link within the e-mail you receive.

Please understand that if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

Using Caution when Sharing Information with Others

When you contribute to a public area or feature of our Site, such as a chat room, bulletin board, list serve, blog, or wiki, the information that you submit will be made available to the general public. Therefore, we recommend that you do not submit any sensitive information to such areas of our Site, including your full name, home address, phone number, financial information or any other information that would enable other users to locate you or contact you.

Other Sites

When you are on our Site, you may be able to visit or link to other sites not operated by us. We do not control such sites and are not responsible for the information practices of these sites. This Privacy Policy does not address the information practices of those other websites, and we encourage you to read the posted privacy policies of such sites.

Users Outside of the United States

By providing personal information to this Site, you understand and consent to the collection, maintenance, processing and transfer of such information in and to the United States and other countries and territories, in accordance with applicable law. We operate in and market to individuals primarily in the United States and Canada, and we do not operate in or market to individuals in the European Economic Area or the United Kingdom. The processing by us of personal information of individuals outside of the United States or Canada is generally incidental. We do, however, recognize the privacy-related rights of individuals in countries which provide such rights, and therefore, request that any such individuals who have questions about or requests related to the personal information we collect to contact us at info@fitstatic.com

Changes to this Privacy Policy

We will update this Privacy Policy from time to time. When we post changes to this Privacy Policy, we will revise the “Effective Date” at the top of this Privacy Policy. We recommend that you check our Site from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

Contact Us

If you have any questions or comments regarding this Privacy Policy or our privacy practices, you may contact us by email or mail at the following address: info@fitstatic.com.